In order to guarantee the best quality and the respect of international environmental standards, we use exclusively Italian leather.
Audette makes a careful selection of materials, ensuring we work with the best quality products and suppliers to offer long-lasting goods. Leather is a natural material that evolves over time. Here are a few recommendations: Store it in the right position, lying it on its base, inside the dust bag provided with it. Give it enough space, avoid packing it in a loaded suitcase. If soiled or wet, wipe gently with a clean, soft and dry cloth. Avoid any liquid or substances that can damage its surface, such as grease or cosmetics. Avoid contact with water or heat, and over exposure to sun or humidity. If necessary, entrust it to a leather professional for maintenance.
Our creations are handcrafted in Spain and Mexico in two workshops specialized in high-end leather goods.
Shipping is free on all your orders. We deliver with DHL, FedEx and UPS.
We ship your packages with express solutions. The delivery time is usually 1 to 3 days depending on where you live.
We use exclusively DHL, Fedex and UPS.
We know that it is important for you to receive your order as soon as possible. We ship in stock products 1-2 business days after the order has been placed.
We generally take care of all taxes & duties. However, depending on the specificities of each country, you may be asked to pay a small amount upon delivery.
Yes, we offer a 14 day returns policy. If you are not completely satisfied with your goods, simply return them to us within this time for exchange or full refund. Please note, sale items cannot be returned or exchanged. The costs associated with the return are the responsibility of the customer. You can ship with the carrier of your choice.
All successfully returned items will be credited to the original payment method, you will receive an email notification when your return has been processed. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
Our products are handcrafted in small series to guarantee the best quality. To be sure to acquire your favorite audette, we offer you the possibility to buy it before it comes back in stock.
The package will be sent on the date specified on the product page.